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Data channels overview

A data channel is a configured connection attached to a material. Channels are how data flows in and out of DASH: an inbound channel can pull source documents in to create certificates, an outbound channel transmits a signed certificate to its recipient, and a storage channel archives a copy of the output.

Every channel belongs to exactly one material. You create, list, edit and delete channels only in the context of that material — there is no separate channels page.

A channel has one direction that decides its role:

Direction Role Learn more
Submission Outbound — transmits a signed certificate to its recipient. Submission channels
Source Inbound — polls an external system for new documents and auto-creates certificates. Source channels
Storage Archival — pushes a copy of the submitted output to a backend. Storage channels

Each channel is also one of four kinds:

  • Email (CHANNEL-001) — send by email.
  • API (CHANNEL-002) — connect to a partner API, such as the GSK vendor API, Veeva Vault or SharePoint.
  • Storage (CHANNEL-003) — a cloud or document-storage backend, such as AWS S3 or Azure Blob Storage.
  • DASH Manual (CHANNEL-004) — the internal, built-in channel. As a submission channel it is a no-op destination used as the fallback when no external channel is configured; as a source channel it means you upload files by hand.

Channels live inside a material record. Open a material and go to its Data Channels section, where channels are grouped by direction — submission, source and storage. You can add channels during the material creation wizard’s Data Channels step, or add and edit them later on the material record.

A material's data channels, grouped by direction
A material's data channels, grouped by direction

Every channel is given a unique identifier of the form CH- followed by a short code.