Register a new account

If your organisation is new to DASH, you create your account by registering on the sign-up form. Registration creates a new account (your tenant organisation) and makes you its Account Owner with the Admin role. This page covers signing up and verifying your email.

Before you start

Use a corporate email address. Disposable/temporary email providers are rejected. You do not need an invitation to self-register — invited users follow Team management instead.

1. Complete the registration form

1. Open the DASH registration page.
2. Fill in:
   • Your corporate email address.
   • An account (organisation) name — this must be unique across DASH.
   • Your name.
   • A password, entered twice. A live checklist ticks off each requirement as you meet it (at least 12 characters, with a letter, a number and a symbol).
3. Tick the box to accept the Terms of Service and Privacy Policy — the form cannot be submitted until you do.
4. Select Register.

The registration form with the live password checklist

Common rejections

• “Registration with disposable email addresses is not allowed.” — use a corporate or standard webmail address instead.
• “An account with this name already exists.” — choose a different account name. Two sites of the same company can register separately (for example “GSK Irvine” and “GSK Montrose”) as long as each name is unique.
• “You must accept the Terms of Service and Privacy Policy.” — tick the acknowledgement box.

2. Verify your email

After you register, DASH shows a “check your email” message and sends a verification email.

1. Open the email and select the verification link.
2. The link is single-use and expires 24 hours after it is issued.
3. Clicking a valid link activates your account and takes you to the Login page. You can now sign in — see Logging in.

If the link has expired or been used

• An expired link shows a “link expired” message with an option to resend the verification email.
• An already-used link shows a “link no longer valid” message.
• Requesting a resend issues a fresh link and invalidates the previous one. There is a limit on how many resends you can request in a short window, so wait a moment if you are asked to.

Tip

Your new account starts on a trial. You can explore and configure everything, but signing and submitting certificates require a paid plan. See Subscription & billing.

Related

• Logging in
• Password reset
• First login
• Team management